PASS Training

The Passenger Service and Safety (PASS) Driver Certification Program ensures that community transportation drivers have current expertise in passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities. The PASS program is designed as a two-day Driver program in which our instructors train your drivers. Some of the advantages of offering the PASS certification program is the ability to reduce organizational liability; comprehensive, up-to-date training on the assistance drivers should be providing to passengers with special needs; intensive emergency situation training; certification oversight provided by national leaders in the community transportation field; and updates for all participants on relevant regulatory changes.

Cost

You will be billed based on the total number of attendees.

• Less than 5: Event will be rescheduled
• 5 - 9: $125/person
• 10 or more: $100/person

Course Outline

The course outline for the two-day driver certification program includes:

Day 1: Driver Certification, Trainer Certification

• Introduction: Pre-test, stress management, Americans with Disabilities Act
• Driver Sensitivity, awareness and communications
• Mobility equipment (including walkers, canes, crutches, braces, etc.)
• Hands-on assistance (including body mechanics, transfers and guiding the vision impaired)
• Wheelchair types and features (including scooters)
• Lift operations
• Securement

Day 2: Driver Certification, Trainer Certification

• Principles of crisis management
• Evacuation techniques and emergency procedures
• Bloodborne pathogen protection
• Handling seizure disorders
• Responding to passenger abuse and neglect
• Driver/passenger sexual improprieties
• Review and final examination

If you have any questions, please e-mail Gary Hegland gary.hegland@ndsu.edu or call (701)231-6436.